Terms of Use & Privacy Policy

Nutra USA reserves the right to change, modify, alter, update or discontinue the terms, conditions, and notices under which this Site is offered and the links, content, information, prices and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided therein. We have the right to adjust prices from time to time. If for some reason there may have been a price mistake, Nutra USA has the right to refuse the order. By your continued use of the Site following such modifications, alterations, or updates you agree to be bound by such modifications, alterations, or updates.

This Site is owned and operated by Nutra USA. Unless otherwise specified, all materials on this Site, trademarks, service marks, logos are the property of Nutra USA and are protected by the copyright laws of Indonesia and, throughout the world by the applicable copyright laws. No materials published by Nutra USA on this Site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Nutra USA.

You need to sign up this Site to purchase by insert your username and password. You will get benefits such as newsletters, updates, and special offers by signing up. You will be asked to provide accurate and current information on all registration forms on this Site. You are solely responsible for maintaining the confidentiality of any username and password that you choose or is chosen by your web administrator on your behalf, to access this Site as well as any activity that occur under your username/password. You will not misuse or share your username or password, misrepresent

You agree that Nutra USA may send electronic mails to you for the purpose of advising you of changes or additions to this Site, about any of Nutra USA’s products or services, or for such other purpose(s) as we deem appropriate. If you wish to unsubscribe from our newsletters, please click on “Newsletters” in your account page and unsubscribe.

We always try our best to display the information and colors of the products that appear on the Site as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate as the actual colors you see depends on your monitor quality.

All items purchased from Nutra USA are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

• Items must be returned within 7 days from the date it is recieved
• Items must be in original condition
• Items must have all tags attached.
• Sale items are not eligible for returns.

Please Note : Shipping and handling charges are not refundable.

Your information is safe with us. Nutra USA understands that privacy concerns are extremely important to our customers. You can rest assured that any information you submit to us will not be misused, abused or sold to any other parties. We only use your personal information to complete your order.

You agree to indemnify, defend and hold Nutra USA harmless from and against any and all third party claims, liabilities, damages, losses or expenses (including reasonable attorney’s fees and costs) arising out of, based on or in connection with your access and/or use of this Site.

Nutra USA assumes no responsibility for accuracy, correctness, timeliness, or content of the Materials provided on this Site. You should not assume that the Materials on this Site are continuously updated or otherwise contain current information. Nutra USA is not responsible for supplying content or materials from the Site that have expired or have been removed.

These Terms and Conditions are governed by the law in force in Indonesia.

We welcome your questions, comments, and concerns about privacy or any of the information collected from you or about you. Please send us any and all feedback pertaining to privacy, or any other issue.

We may collect the following types of personal information from you:

• Personal Identification Information: This may include your name, email address, phone number, and mailing address.
• Account Information: If you create an account, we may collect your username and password.
• Transaction Information: If you make a purchase, we may collect information necessary to process your payment, such as your billing address and payment card details.
• Usage Data: We may collect information about how you use our Website, such as your browsing activity, IP address, browser type, and operating system.
• Communication Data: We may collect information you provide when you contact us, such as through email or customer support.

We collect your information in the following ways:

• Directly from You: When you register an account, place an order, subscribe to our newsletter, fill out a form, or communicate with us.
• Automatically: Through the use of cookies and similar tracking technologies when you browse our Website.

We may use your information for the following purposes:

• To Provide and Manage Services: To process your orders, deliver products or services, manage your account, and provide customer support.
• To Communicate with You: To send you order confirmations, updates, newsletters, marketing communications, and respond to your inquiries.
• To Improve Our Website: To analyze Website usage, personalize your experience, and improve our content and functionality.
• To Ensure Security: To protect our Website and users from fraud, security breaches, and other harmful activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We may disclose your personal information to the following:

• Service Providers: Third-party companies that help us with payment processing, shipping, marketing, and other business operations.
• Business Partners: Partners with whom we offer co-branded products or services.
• Legal Authorities: When required by law or to protect our legal rights.
• Affiliates: Our subsidiaries or related companies.
• With Your Consent: We may share your information with third parties with your explicit consent.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, firewalls, and secure server technology. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the following choices regarding your personal information:

• Access and Correction: You may access and update your personal information by logging into your account or contacting us.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.
• Cookies: You can manage your cookie preferences through your browser settings.

We use cookies and similar technologies to collect information about your browsing activity. Cookies are small files stored on your device that help us improve your experience on our Website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Website.

Our Website is not intended for children under Age 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Website and updating the “Last Updated” date.

20 May 2025